AI-driven logistics transformation at The Quality Group

Artificial intelligence in warehouse & sales

Mastering Black Week with AI

The Quality Group

2020

founded

Food

Brands

Elmshorn

Head Office

> 1,200

Employees

> 3 million

Active customers

Overview

Customer:

The Quality Group

Industry:

E-Commerce

Technologies & Systems used:

Azure Databricks

AWS

Databricks Delta Lake

MLFlow

MLOps

Services & Modules:

AI-based predictive picking

Near Real Time

Data Intelligence Solutions

Initial Situation

AI-supported warehouse optimization with Databricks at TQG

Automated picking & real-time data in the fulfillment center

The Quality Group (TQG), a leading provider of sports and nutrition products, was faced with the challenge of efficiently managing highly fluctuating order volumes in E-Commerce, with over 100,000 orders per day at peak times. Manual warehouse logistics reached its limits. The aim was an automated, scalable solution to increase efficiency in the warehouse. Together with ruhrdot, an AI-based multi-order picking solution based on Databricks was developed to reduce picking times, make real-time data usable and align logistics with scalability and flexibility.

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Challenges

Managing order volumes with predictive picking

The fast pace of E-Commerce and seasonal peaks such as Black Week called for intelligent process automation.

Strongly varying order quantities with over 100,000 orders per day
Inefficient, manually controlled warehouse processes in critical periods
No dynamic peak load management to control fulfillment capacities
Lack of real-time data for data-driven control of picking
No scalable system architecture for future locations or growth

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Added values

Logistics optimization with machine learning & databricks

Warehouse logistics during Black Week

The introduction of the AI solution enabled future-oriented, scalable warehouse management: with measurable impact.

Higher efficiency
‍Walking distances reduced by 10% and stops by 27%.

Saving time
Picking time fell by 22%, overall output increased by 20%.

Flexibility
‍Adaptive response to changing order patterns and storage conditions.

Scalability
Architecture designed for future warehouse locations and data volumes.

Customer satisfaction
Faster delivery times through automated fulfillment.

Data-driven decisions
Real-time analyses promote continuous process improvement.

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Solution

We solve these problems.

Digital transformation for businesses

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Heading

AI-based multi-order picking strategy

Intelligent grouping of orders and calculation of optimal routes for order pickers using predictive analytics

Serverless Model Serving with Databricks

Scalable machine learning infrastructure for real-time predictions of thousands of inputs - seamlessly integrated into the operational warehouse

Delta Lake & MLflow for data access

Responsive analytics through Delta Lake and automation of the entire ML lifecycle via MLflow and MLOps

Warehouse control with real-time data

Continuous, dynamic adjustment to changing volumes and storage conditions - data-based decisions in real time

Integration with the fulfillment center

Practical training and guided implementation for smooth migration - without interrupting existing processes

“With the support of our implementation partner, ruhrdot., we now have a unified data warehouse based on Databricks, which enables us to centralize our data and get real-time insights across our entire company. This transformation was the basis for creating a holistic view of all key business KPIs and optimizing our logistics and operational processes, which led to greater transparency, significantly improved order processing performance, and the agility to adapt seamlessly to peak requirements. ”

Dr. Peter Massuthe

Head of Data Warehouse

Conclusion

Fulfillment automation for scalable logistics processes

With the AI-based solution for automated order picking in real time, TQG has established itself as a pioneer in Logistics 4.0. The combination of Databricks infrastructure, machine learning and dynamic warehouse control offers clear competitive advantages and forms the basis for sustainable growth in the digital supply chain.

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Success-Stories

Related services

We see ourselves as a full-service provider for Xentral and Odoo ERP software. As an official Xentral and Odoo Silver Partner, you can expect the following services from us: