Contact | ruhrdot.

We use technologies (e.g. cookies) on our website to store and retrieve personal data on user devices. Some of these are necessary, while others are not, but help us to improve our online offering and operate it economically. You can consent to the use of non-essential cookies by clicking on the ‘Accept All’ button or decide otherwise by clicking on ‘Reject’. Consent covers all preselected or selected cookies/technologies/services and may also include the processing of data outside the European Union. You can access these settings at any time and deselect them at any time (in the privacy policy and in the footer of our website). Further information is available in our Privacy Policy and our Legal Notice.

Settings Reject Accept

Cookie settings

Essentials

Always active

These technologies are required to enable the essential features of our service.

Marketing

These technologies are used by advertisers to serve ads that are relevant to your interests.

‍Service description

We use HubSpot forms to enable you to contact us, make an appointment and submit inquiries via our website. The service is required to provide forms technically, to ensure their secure transmission and to avoid system errors. In addition, we use HubSpot to manage and process incoming inquiries, to ensure technical stability and to comply with legal obligations for documentation.

In addition, we use HubSpot to better understand your interactions with our content and provide you with a user-friendly experience. This includes analysing how you use our forms and optimising our communication processes. When you submit data to us via a form, it is stored in our HubSpot CRM so that we can efficiently process your request.

Processing company

HubSpot, Inc.

25 First Street, 2nd Floor

Cambridge, MA 02141

USA

Depending on the region, processing may also be supported by European HubSpot offices (e.g. HubSpot Ireland Limited).

Data processing purposes

This list outlines the purposes of data collection and processing:

Provision of the core functions of the forms
Ensuring the technical functionality of the website
Processing and managing requests (CRM)
Identify and fix technical errors
Security and fraud prevention
Fulfilment of legal storage obligations
Analysis of form usage
Optimizing user experience and internal processes
Consent Tracking & Communications

Technologies used

cookies
JavaScript
Web Beacons/Pixels
API/XHR requests
Browser local storage (if used)

Collected data

This list contains the data that can be collected or processed through the use of HubSpot:

contact information (such as name, email address, phone number)
Content data from forms (e.g. messages, project requests)
IP address
Form submission timestamps and metadata
Browser and device information
interaction data (e.g. page views, click behavior)
Tracking IDs (such as cookie ID, HubSpot user ID)
campaign and source information (such as UTM parameters)

legal basis

Depending on the type of processing:

Art. 6 para. 1 p. 1 lit. b GDPR (Contract initiation or fulfillment in case of contact requests)
Art. 6 para. 1 p. 1 lit. f GDPR (legitimate interest in efficient communication, website optimization, security measures)
Art. 6 para. 1 p. 1 lit. a GDPR (consent, e.g. for marketing cookies or newsletter subscription)
Section 25 (2) No. 2 TDDDG (for technically necessary storage/processing)

Place of processing

Primary:

EU/EEA about HubSpot Ireland

Secondary (when necessary, e.g. support cases):

USA
The transfer to third countries is based on EU standard contractual clauses.

Retention period

The data is stored for as long as it is needed to fulfill the respective purposes. Form inputs and CRM data are usually up to 36 months stored or as long as required by legal retention periods or as necessary for customer communication.

‍

Service description

Google Analytics is a web analysis tool that is used by Zalando to measure onsite activity and sales data. This data is used to measure target groups and improve the services we offer to our customers and users both online and offline. By analyzing which functions our customers use and how often, we better understand what customers find useful. As a result, we can create more relevant experiences and steer business decisions. Details about the technology used by our customers, such as which app version or browser they use, help Zalando identify and solve technical problems. The USA is a country that does not provide adequate protection for personal data within the meaning of EU Regulation 2016/679. This implies, among other things, that government agencies in the US may have the right to access your data without effective remedies available.

Processing company

Google Ireland LimitedGoogle Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data processing purposes

This list outlines the purposes of data collection and processing.

analysis
Improving on-site services (e.g. recommendation engine)
International data transfer

Technologies used

This list includes all technologies that this service uses to collect data. Typical technologies include cookies and pixels that are placed in the browser.

cookies
SDK

Collected data

This list includes all (personal) data collected by or through the use of this service.

Time information (such as event time)
Shop information (e.g. country)
Page information (such as page type)
Product information (e.g. digital barcode)
Browser information (e.g. browser version)
device information (such as advertising ID)
Purchase information (e.g. shopping cart value)
Payment information (e.g. payment method)
Marketing information (such as ad click ID)
Personal data (such as IP address or email address)
App data (such as app installation date)
Cookie data (such as session ID)
Behavioral data (e.g. browsing behavior)
Results (such as A/B test information)
Location information (e.g. city)

legal basis

The legal basis required for processing data is set out below.

Art. 6 (1) (a) GDPR (consent)

Place of processing

This is the primary location where the collected data is processed. If the data is also processed in other countries, you will be informed separately.

United States of America and Ireland/European Union

Retention period

The retention period is the period of time during which the collected data is stored for processing. The data must be deleted as soon as it is no longer required for the specified processing purposes.

The data is deleted after 5 years

data recipient

The recipients of the collected data are listed below.