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2020
Founded
Food
Brands
Elmshorn
Head Office
> 3 million
Active customers
> 1,200
Employees
Initial Situation

Why automated invoicing with Odoo is essential for scaling E-Commerce brands

100,000 orders per day - a scaling question for accounting

TQG, the group behind More Nutrition and ESN, is one of the fastest growing providers in the area of nutrition and fitness. At peak times, the company processes over 100,000 orders per day and with this success, the requirements for accounting processes also increased.
The existing ERP system was no longer able to cope with these volumes. High manual effort, error-prone tax calculations and billing delays led to significant scaling problems. They needed a solution that combined automation and resilience - quickly.

Two people jogging
Challenges

Automate accounting and scalable invoicing with Odoo ERP

Online sales run via Shopify: a strong system for sales, but without native support for accounting or tax logic. The previous transfer to the ERP system was increasingly prone to errors. Especially for flash sales, vouchers or bundles, the correction effort increased exponentially.

Billing bottlenecks
The mass of transactions could no longer be processed efficiently.

Manual tax calculation
Country-specific taxes, shipping costs, vouchers and bundles had to be divided and corrected manually.

Lack of automation
Each mistake caused lost time, correction loops, and frustration within the team.

No scalability
The existing solution was not designed for six-digit order volumes per day.

High operational pressure
Delayed invoicing jeopardized the company's overall performance.

Photo of a gym
Added values

Automation with Odoo ERP - smooth invoicing processes for scaling E-Commerce

With the Customer Invoicing Service (CIS), TQG has created a platform that combines efficiency, transparency and scalability - even with millions of transactions.

100,000 invoices per day
Processing in real time without loss of performance.

4.5 million invoices processed
Stability, reliability and traceability guaranteed.

Zero manual tax corrections
Tax logic and discounts run fully automatically - with exact booking.

Reduced operational costs
No need to cancel by hand, no more Excel post-processing required.

Quick payback
Error costs are reduced, personnel are relieved: ROI within a few months.

Future-proof scalability
The process grows with the company. No frictional losses when expanding.

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Solution

We solve these problems.

Digital transformation for businesses

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Fully automated invoicing via API

+100,000 Shopify orders per day are processed automatically - without manual intervention

Preparation of invoices and credit notes

All orders are filled automatically - including bundles, discounts and shipping distributions

An EU-wide tax calculation

Country-specific tax and shipping costs are calculated precisely - regardless of shop and delivery limits

An EU-wide tax calculation

Country-specific tax and shipping costs are calculated precisely - regardless of shop and delivery limits

An EU-wide tax calculation

Country-specific tax and shipping costs are calculated precisely - regardless of shop and delivery limits

An EU-wide tax calculation

Country-specific tax and shipping costs are calculated precisely - regardless of shop and delivery limits

An EU-wide tax calculation

Country-specific tax and shipping costs are calculated precisely - regardless of shop and delivery limits

An EU-wide tax calculation

Country-specific tax and shipping costs are calculated precisely - regardless of shop and delivery limits

Preparation of invoices and credit notes

All orders are filled automatically - including bundles, discounts and shipping distributions

Preparation of invoices and credit notes

All orders are filled automatically - including bundles, discounts and shipping distributions

Preparation of invoices and credit notes

All orders are filled automatically - including bundles, discounts and shipping distributions

Intelligent mass cancellation & fault detection

Incorrect invoices can be cancelled and created anew - with intelligent verification mechanisms

Intelligent mass cancellation & fault detection

Incorrect invoices can be cancelled and created anew - with intelligent verification mechanisms

Intelligent mass cancellation & fault detection

Incorrect invoices can be cancelled and created anew - with intelligent verification mechanisms

An SAP-compatible booking export

Preparatory accounting is seamlessly transferred to SAP - without format conflicts or manual rework

An SAP-compatible booking export

Preparatory accounting is seamlessly transferred to SAP - without format conflicts or manual rework

An SAP-compatible booking export

Preparatory accounting is seamlessly transferred to SAP - without format conflicts or manual rework

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Conclusion

Achieve maximum automation for E-Commerce billing processes with CIS and Odoo ERP

Maximum automation for smooth growth in eCommerce

With the Customer Invoicing Service (CIS), TQG has created a powerful invoicing and accounting solution that is perfectly integrated with Shopify and SAP. To date, the system has been used to process over 4.5 million invoices. The automation of all tax calculations and booking processes not only ensures error-free processes, but also offers the necessary scalability for further growth.

Note: The images used are symbolic photos and do not show real rooms or employees of our customers.

Our problem solver: The Customer Invoicing Service

Get a demo from our experts today.

Success-Stories

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We see ourselves as a full-service provider for Xentral and Odoo ERP software. As an official Xentral and Odoo Silver Partner, you can expect the following services from us:

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